Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the Image Perfect Clinic website ("Website") and the services provided by Image Perfect Clinic ("we," "us," or "our"). If you do not agree to these terms, you must not use our Website or Services.

Please read these terms carefully before booking, purchasing, or using our Services.

1. Information About Us

1.1 Image Perfect Clinic provides laser hair removal and related aesthetic treatments.

Our details are:

Company name: Image Perfect, Ltd.

Company no. 07006597

Address: Unit 10, Westpoint, 328 Bath Rd, Hounslow TW4 7HW

Phone: 020 3490 3030

Email: [email protected]

Website: www.imageperfectclinic.com

2. Accounts and Bookings

2.1. Certain parts of our Website, such as appointment bookings, require you to provide accurate and up-to-date information.

2.2. By booking an appointment, you agree to our cancellation policy (see Section 3).

2.3. We reserve the right to cancel bookings if:

(a) You provide inaccurate information.

(b) Your conduct violates this Agreement.

(c) You fail to follow pre-treatment instructions.

2.4. If you create an account on our Website, you are responsible for maintaining its security. You must notify us of any unauthorised account use.

3. Cancellation Policy

3.1. Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.

3.2. Cancellations made with less than 24 hours’ notice or missed appointments may result in a cancellation fee of up to 50% of the treatment cost.

3.3. To cancel or reschedule, contact us via:

Email: [email protected]

Phone: 020 3490 3030

4. Eligibility for Services

4.1. Our Services are available only to individuals aged 18 or older.

4.2. By booking an appointment, you confirm:

(a) You meet the age requirement.

(b) You are medically fit for the treatment, as determined during consultation.

5. Use of the Website

5.1 You may:

(a) View pages from our Website in a web browser.

(b) Print pages for personal use.

(c) Use booking and service features.

5.2 Unless explicitly permitted, you must not:

(d) Modify or reproduce Website content.

(e) Use Website material for commercial purposes.

(f) Circumvent Website security measures.

5.3 We reserve the right to restrict access to certain Website areas at our discretion.

6. Pre- and Post-Treatment Care

6.1. Clients must follow all pre- and post-treatment instructions provided by the clinic.

6.2. Failure to adhere to these instructions may affect treatment results, and the clinic cannot be held responsible for any adverse effects.

7. Services and Pricing

7.1. All treatments are subject to an initial consultation to determine suitability.

7.2. Prices listed on the Website are subject to change without notice. Confirmed bookings will not be affected by price changes.

7.3. Promotional offers are subject to specific terms communicated at the time of the offer.

8. Refund Policy

8.1. Refunds will not be issued for completed treatments.

8.2. If you are dissatisfied with our services, contact us immediately to discuss your concerns.

9. Third-Party Links and Content

9.1. Our Website may contain links to third-party websites or content. These links are provided for convenience and do not signify endorsement.

9.2. We are not responsible for the accuracy or availability of third-party content.

10. Intellectual Property

10.1. All content on our Website, including text, graphics, and logos, is the property of Image Perfect Clinic and is protected by copyright laws.

10.2. You may not reproduce or redistribute our content without our prior written consent.

11. Liability

11.1. We are not liable for:

(a) Failure to follow pre-treatment or post-treatment instructions.

(b) Pre-existing medical conditions not disclosed during consultation.

(c) Adverse effects arising from services provided.

11.2. Our liability is limited to the amount paid for the relevant treatment.

11.3. We are not responsible for loss or damage to personal belongings at our clinic.

12. Prohibited Activities

12.1 While using our Website or Services, you agree not to:

(a) Use the Website for unlawful or fraudulent purposes.

(b) Impair the performance or accessibility of the Website.

(c) Access restricted areas of the Website without authorisation.

13. Security

13.1 We take reasonable precautions to secure your personal data and account information. However, we are not responsible for unauthorized access resulting from your failure to protect your login credentials.

14. Amendments

14.1 We may update these Terms and Conditions periodically. The most recent version will always be available on our Website. Continued use of our Website or Services constitutes your acceptance of the updated terms.

15. Governing Law

15.1 These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Information

16.1 If you have questions or concerns about these terms, you can contact us:

Email: [email protected]

Phone: 020 3490 3030

Address: Unit 10, Westpoint, 328 Bath Rd, Hounslow TW4 7HW